Sage 50 Error Connecting to the database

by jonathan

Sage 50 Error Connecting to the database

by jonathan

by jonathan

The Sage 50 is the accounting software which was developed by the Sage group for small business. This accounting software is available in both desktop version as well as cloud version. It automatically syncs the contact from the Microsoft Outlook and Sage 50 to save time.Sage 50 Error Connecting to the databaseThis software basically manages your financial aspects of your business but there are certain instance where you may have some query or encountered some error. One of the most common Sage 50 Error is the “Connecting to the database”. You can read about the error and method on how to resolve it. You can also contact the customer support by calling them on their toll free number 1800-797-5219.

Sage 50 Error Connecting to Database

When a user is working on the Sage 50 software receive an error message

Error: “Cannot open company, there is an error connecting to the databasewhen opening a file.


Error: “Sage 50 can’t open the database because some database files are red onlywhen trying to open the program locally.

When this error occurs while you are working on the Sage 50 software it restricts your work and you are unable to access any file.

The causes for the error are:

  • The file is still open in the background while you are doing Backup.
  • The database files attributes are changed to the Read Only.
  • There may be some issue with the OS or the .NET framework.
  • The Sage 50 does not have the permission to access those location where the file is located.


To resolve this error you will have to follow the steps below:

  • Right click on the Sage 50 Icon on your screen.
  • Go to properties.
  • From here select the Compatibility Tab.
  • Check on the box Run this program as the Administrator.
  • Now Close the Sage 50 software.
  • Open the Sage 50 software again to verify that you can access the data now.

Note: If the color of the file is not black text but green text , it means the file is encrypted.


By following the steps above, you can easily resolve this error. You can also contact the AccountingIssue for the customer support assistance by calling them on their toll free technical support phone number 1800-797-5219.

What is

The accountingissue is the alternative Sage consultant for the customer support. There are certain circumstances when the Sage customer support is unable to respond you back about your query. In that situation you can’t just sit ideally but look for alternative. In that case you can contact the accountingissue for customer support assistance. They have certified Sage experts who are available round the clock to assist you throughout our problem. To contact accountingissue you just have to dial their toll free technical support number 1800-797-5219.

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